- Orders & Payment
- All prices are in PKR.
- Payment must be completed at checkout.
- We reserve the right to cancel orders with incorrect or incomplete information.
- Shipping & Delivery
- We aim to deliver all orders within 3–4 working days after confirmation.
- Delivery times may vary due to location, courier service, or unforeseen circumstances.
- Currently, we only deliver within Pakistan.
- Returns & Refunds
- Returns or exchanges are accepted within the period specified in our Return Policy.
- Refunds are processed according to our Refund Policy.
- Product Information
- All product images and descriptions are accurate representations of the items you will receive.
- Customer Responsibilities
- Customers must provide accurate contact and shipping information.
- Misuse of our services, including placing fake orders, is prohibited.
- Limitation of Liability
- Kochyan Store is not responsible for delays, damages, or losses caused by the courier or events beyond our control.
- Changes to Terms
- We may update these Terms & Conditions at any time. Updated terms apply to all orders placed after the update.
For detailed information, please also see our Shipping Policy and Return Policy.